Shipping Rates

United States Shipping Shipping times vary. Typically 5-8 business days. Please order before December 16th for holiday delivery.
Orders over $69	FREE
Orders under $69	$12.95
Canadian Shipping Shipping times vary. Typically 10-15 business days. Please order before December 7th for holiday delivery.
Over $199	FREE
Under $199	$39.95
International Shipping Shipping times vary. Typically 15-21 business days. Please order before December 4th for holiday delivery.
Over $299	FREE
Under $299	$59.95

Discreet Shipping

All packages are shipped in plain boxes or bubble packs with the return address marked as SHIPPING DEPARTMENT.

It will not indicate the origin or contents unless required for international customs purposes. Our business name is not used anywhere on the outside packaging.

Tracking

All orders include tracking numbers. Your tracking number will be emailed to you once your order is shipped - usually within 1-2 business days of placing your order.

Missing or Lost Parcels

Grateful Red Shop is not responsible for the reimbursement, replacement, or re-shipment of parcels that are deemed missing or lost. Each parcel receives a tracking number. You can file a claim for missing packages with USPS or UPS (whichever provider your package is assigned)

Please ensure you provide us with the correct address. Your address is copied exactly as provided onto your shipping label. We are not responsible for misdirected packages as a result or incorrect information being input on the order page. We cannot change or update an address once the item has been processed.

If the carrier does not deliver an order and it is returned to us, we will automatically refund the cost of the item minus the shipping costs. You are free to order a new, replacement order at any time.

International orders

Any duties or customs on international orders will be the responsibility of the receiver.

Please be aware of any laws in your area which could affect the timely delivery of your order. We are not responsible for items that the authorities confiscate. We cannot be held accountable for items that are considered illegal in your place of residence.

In the event of a package being returned due to improper address or inability to deliver, there may be an additional charge to have the package re-shipped.

We ship to the following international destinations:

Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Greece
Hungary
Iceland
Italy
Japan
Jersey
Luxembourg
Malta
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom